Course Title
Human Service Leadership
Course Description
This course is part of the Management and Supervision in Human Services professional certificate program, which is geared toward professionals who find themselves in a management or supervisory role at a social work agency or human services organization, yet have not had formal management training or leadership experience.
Module 1: Managing in Human Services
This module is tailored for professionals in the human services sector, focusing on the essentials of funding mechanisms, leadership dynamics, and team development. It is designed to provide participants with a practical overview of managing finances, making informed decisions, and leading with confidence. Participants will gain an understanding of how to align team goals with organizational strategy, along with insights into the latest best practices in the field. The knowledge gained from this module will empower participants to drive impactful change and foster a culture of success within their team and the broader community they serve.
Learning Objectives
- Participants will gain a clear understanding of funding sources in human services and learn how policy changes influence management strategies.
- Participants will refine their leadership skills through studying diverse styles and decision-making processes, and learn to foster a positive organizational culture alongside robust workforce development.
- Participants will develop techniques to build and lead high-performing teams, with an emphasis on effective communication, inclusivity, and conflict resolution to promote collaboration and innovation.
Module 2: Human Resources
In this module on Human Resources (HR), we will explore the strategies and challenges related to recruitment, onboarding, performance management, and employee development in human services. We will emphasize the importance of diverse experiences, career advancement, and employee satisfaction while also addressing issues related to rising stars, challenging employees, and performance concerns.Learning Objectives
- Participants will understand the historical context and growth of Human Resources.
- Participants will comprehend the key elements of Human Resources, including recruitment, retention, compliance, and operational support in human services.
- Participants will develop a framework for creating an environment that promotes career advancement.
- Participants will acquire skills in meaningful supervision and motivation techniques that go beyond compliance.
- Participants will learn how to address performance concerns and termination effectively.
General Information
You must be at least 18 years old to participate in the Management and Supervision in Human Services courses. All sales are final; we are not able to offer refunds. Registrations may not be transferred to another person or to another course, workshop, or program.
Online registration is required to participate in a course. Tuition for each certificate course is $150 to be paid by debit or credit card. Registrations will be processed upon receipt of payment. Payment is due in full in order to enroll.
These courses are approved for CEUs for Social Workers in MA, CT, RI, and VT. They meet the requirements for Continuing Education Hours established by the State Board of Social Worker Licensure in ME. If your state is not listed, please check with your local state licensing board to ensure the course meets state requirements prior to registering.
Boston College Continuing Education is required to ensure attendance to award CEUs. Participants must complete the entire program(s) they register for and all available quizzes to receive CEUs; we are not able to award partial CEUs. Those who do not attend the entire program will be unable to receive CEUs.
